What Will Happen to Me?

This is an example of how the refuge process can work.

1. Call Refuge and Wafe for advice - decide I would like to go to a refuge.
   
   
2. The refuge calls me and asks me questions. They give me the address and I go to the refuge.
   
   
3. I arrive and settle in. The next day I go to the DSS with the refuge worker and apply for income support and a crisis loan so that I have some money.
   
   
4. After a month I decide where I want to be re-housed. The refuge worker accompanies me to an interview with a housing officer.
   
   
5. I am referred for counselling.
   
   
6. After a few months I get a letter from my chosen borough saying that they have accepted me. I relinquish the tenancy on my old property.
   
   
7. I start a course at College.
   
   
8. After 6 months I am made an offer on a property. The Resettlement worker comes to view it with me.
   
   
9. I accept the property and move in a week later. The refuge continues to provide outreach support to me for another 6 months.
   
   

This is a very simplified example of how we help you with re-housing; remember that sometimes it can be a long and complicated process.